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The Magazine Pro > Blog > Computer > How to Fix the Mailchimp Error [pii_email_84eb7572bd91baae7e9f]
Computer

How to Fix the Mailchimp Error [pii_email_84eb7572bd91baae7e9f]

Eric
Last updated: 2023/02/16 at 2:08 PM
Eric
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Mailchimp is a popular email marketing service that allows businesses to design and send newsletters, promotional emails, and other types of email campaigns. Occasionally, users may encounter errors such as the [pii_email_84eb7572bd91baae7e9f] error while using Mailchimp. This error code typically indicates a problem with the installation, configuration, or use of Mailchimp. Here are some steps you can take to fix the Mailchimp error [pii_email_84eb7572bd91baae7e9f]:
[pii_email_84eb7572bd91baae7e9f]
Clear Cache and Cookies: Clearing the cache and cookies of your browser may help resolve the error. To do this, go to your browser’s settings and search for the “Clear Cache and Cookies” option. Click on the option and select “All Time” as the time range. Once you’ve cleared the cache and cookies, close your browser and restart your computer.

Update Mailchimp: If you’re using an outdated version of Mailchimp, it may cause errors. Check if there are any available updates for the software and install them. This will ensure that you’re using the latest version and that any bugs or issues have been resolved.

Reinstall Mailchimp: If updating Mailchimp doesn’t fix the error, try reinstalling it. Uninstall the current version of Mailchimp from your computer and download the latest version from the Mailchimp website. Once the new version is installed, restart your computer and try using Mailchimp again.

Check Email Settings: If you’re experiencing the [pii_email_84eb7572bd91baae7e9f] error when sending emails, check your email settings in Mailchimp. Ensure that you’ve entered the correct login credentials and SMTP server settings. If you’re not sure what these are, check with your email provider or IT department.

Contact Mailchimp Support: If none of the above steps work, you may need to contact Mailchimp support for assistance. They can help you diagnose the issue and provide you with a solution.

Disable Antivirus and Firewall: Sometimes, antivirus and firewall software can interfere with Mailchimp’s installation and usage. Temporarily disable any third-party antivirus or firewall software on your computer and try using Mailchimp again. If the error disappears, you can re-enable your antivirus and firewall software and add Mailchimp to the list of trusted applications.

Use Different Browser: If the error is browser-specific, try using a different browser to access Mailchimp. For example, if you’re using Google Chrome and encountering the error, try using Mozilla Firefox or Microsoft Edge. This will help you determine if the problem is with the browser or with Mailchimp.

Use Web Mail: Another option is to use webmail instead of Mailchimp’s desktop application. You can access your email account through your web browser by logging into your email provider’s website. This may be a temporary workaround until you resolve the error in Mailchimp.

Check for Conflicting Programs: Conflicting programs or software can cause errors in Mailchimp. Check your computer for any other software that may conflict with Mailchimp, such as add-ins or plugins. Disable or remove any software that may be causing the conflict and try using Mailchimp again.

Reconfigure Email Accounts: If you have multiple email accounts configured in Mailchimp, try removing them and reconfiguring them one by one. This will help you determine if the error is related to a specific email account or configuration. To remove an email account in Mailchimp, go to the File menu and select Account Settings. From there, select the email account you want to remove and click Remove.

In summary, these additional steps include disabling antivirus and firewall, using a different browser or webmail, checking for conflicting programs, and reconfiguring email accounts. Try these steps and see if they help you resolve the Mailchimp error [pii_email_84eb7572bd91baae7e9f].

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Eric February 16, 2023
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